Privacy policy

Our website address is: https://inka-translations.com.

These terms and conditions are effective as of 01.09.2022.

This privacy policy serves to help you understand what data we collect and for what purpose and what we use it for. This information is important, so please read this document carefully.

INKATranslations Izabela Zhiznevska attaches particular importance to respecting the privacy of users visiting the website https://inka-translations.com (hereinafter the Website). We process personal data in accordance with applicable data protection laws and regulations and make every effort to ensure the security and protection of personal data during processing.

The privacy policy applies to the Website https://inka-translations.com. If links to other websites are provided on the website, INKATranslations Izabela Zhiznevska is not responsible for the privacy policies of these websites.

At INKA-translations.com we protect your personal data.

Purpose of this document

This Privacy Policy concerns the principles of how information provided by the User to INKATranslations Izabela Zhiznevska (hereinafter: INKATranslations) is collected and used.

Legal basis

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 OJ EU L.2016.119.1 of 4 May 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, commonly referred to as the General Data Protection Regulation (“GDPR”) (hereinafter referred to as the Regulation).

Personal Data Controller

The Controller of the Personal Data is the entrepreneur Izabela Zhiznevska, operating under the name INKATranslations Izabela Zhiznevska, NIP:5242384604, REGON: 360966867, Address: 5 Winorośli Street, premises 93, 03-142 Warsaw – Białołęka.

Contact with the Controller is possible via e-mail at biuro@inka-translations.com or by post at Winorośli 5/93, 03-142 Warsaw.

Data security

INKATranslations respects the right to privacy of users visiting the Website, in particular it cares for the protection of their personal data and uses appropriate organisational and technical solutions to prevent any third party interference with their privacy. Furthermore, it takes all necessary measures to ensure that also its subcontractors and other cooperating entities guarantee the application of appropriate security measures whenever they process personal data on behalf of the Controller.

The Controller shall conduct a risk analysis on an ongoing basis and monitor the adequacy of the applied data security measures to the identified risks. If necessary, the Controller implements additional measures to enhance data security.

Manner of obtaining your personal data

Users visiting https://inka-translations.com can browse the https://inka-translations.com website without prior registration or provision of personal data.

Users may provide their personal data in connection with:

sending a request for a quote and/or ordering a translation service at https://inka-translations.com;

using the services of https://inka-translations.com, including through websites operated by our trusted business partners, which include electronic forms on behalf of the Controller (for contacting us to obtain a quote), under which a link to our Privacy Policy is provided. We may also obtain data through our official fanpage accounts maintained on social media (Facebook and LinkedIn), where links to our Privacy Policy have been provided.

The extent of personal data processed by https://inka-translations.com may vary depending on which services or functionalities the User applies.

It is the User’s responsibility to keep all data updated if there are changes in any respect.

The User should not provide the Controller with personal data of third parties. If he/she provides such data, he/she always declares that he/she has the appropriate consent of the third party to provide the Controller with the data.

The User may submit an enquiry using the contact form by filling in the fields with his/her data, including name, e-mail address and telephone number for contact.

The provision of personal data is voluntary; however, failure to provide data may hinder or prevent contact or the proper performance of the service by https://inka-translations.com.

Purposes of processing your personal data

The purpose of data processing is to make an enquiry about INKATranslations’ services to which you will be a party or to take actions prior to concluding a service agreement, including: selling services, post-sale support, providing services electronically e.g. newsletter, expressing opinions, evaluations or comments, preparing an offer, handling various requests (e.g. via the online contact form or the online form for arranging an appointment with an interpreter), as well as ongoing contact with you regarding the above. In such cases, the basis for the processing of the data is the necessity for the performance of the contract or for taking the necessary steps prior to the conclusion of the contract (Article 6(1)(b) GDPR).

In relation to the above, in accordance with the applicable legislation, the basis for the processing of the data will also be, their necessity for the fulfilment of a legal obligation incumbent on INKATranslations (Article 6(1) c GDPR), in particular: issuing and storing invoices and accounting documents, processing complaints, making the data available to state authorities within the limits and on the basis of the law, e.g. for tax and accounting purposes.

When using our contact forms to obtain our offer, posted within the services of trusted business partners, these partners, as independent controllers of your personal data, may also collect some of your personal data using cookies, according to the terms specified by these controllers and posted on websites of the partners.

We also process your personal data for the purposes indicated below, on the basis of INKATranslations’ legitimate interest (Article 6(1) f GDPR):

  1. direct marketing of INKATranslations’ services;
  2. improving the quality of the services offered by INKATranslations by seeking opinions on them or by conducting satisfaction surveys;
  3. support of payment services purchased;
  4. management of activity on the Website by monitoring it to improve the functionality of the service, analysis of needs, tailoring of offers and advertisements according to the content previously viewed;
  5. handling messages, opinions or requests when they are not related to the performance of the contract;
  6. the detection and prevention of fraud, the assertion or defence of claims, and the conduct of proceedings before public authorities or courts;
  7. the creation of analyses, compilations, statistics, and archiving, including ensuring accountability (demonstrating INKATranslations’ compliance with legal obligations).

Where consent is given for the processing of personal data, this consent will be the basis for the processing of the data (Article 6(1)(a) GDPR), and the content of this consent will each time specify the purpose of the data processing. Consent to the processing of personal data, can be withdrawn at any time.

Necessity to provide data

Your provision of personal data is a condition for the conclusion of a contract. Where required by law, we may require you to provide data required by the law, e.g. NIP, PESEL. Refusal to provide data to the extent necessary for the conclusion or performance of the contract and to the extent required by law will prevent the conclusion of the contract. Where personal data is collected on the basis of consent, the provision of personal data is voluntary.

Who else besides us has access to your personal data?

In connection with the processing of data for the purposes and on the grounds described above, personal data may be made available to the following categories of recipients:

  1. employees or associates of the Controller;
  2. entities involved in the processes necessary for the conclusion and performance of the contract, including those providing transport of goods, payment services, accounting, debt collection, services provided by electronic means;
  3. entities providing us with marketing services, advertising agencies;
  4. entities operating or supporting our information and communication technology systems;
  5. entities providing us with consulting or auditing services;
  6. public authorities or bodies performing public tasks.

Period of retention of personal data

We process personal data for the period necessary for the purposes indicated above, i.e. for the duration of the contract concluded with you, and thereafter for the period and to the extent required by law and the period after which claims under the contract become time-barred.

If we process personal data on the basis of a legitimate interest, in particular for direct marketing purposes, we will retain the data until you object to such processing. After this time, the data will no longer be processed for this purpose, i.e. direct marketing, but further storage may be necessary due to the performance of a contract or a legal provision.

Your rights with regard to data processing

All persons whose personal data is processed by INKATranslations have the following rights under the GDPR:

  1. the right of access to personal data (information about the data processed by INKATranslations, including the right to obtain a copy of the data);
  2. The right to request rectification (correction) of personal data when the data is inaccurate or incomplete;
  3. The right to request the erasure of personal data (the so-called “right to be forgotten”) when: the data are no longer necessary for the purposes for which they were collected or otherwise processed, the data subject has objected to the processing, the data subject has withdrawn the consent on which the processing is based and there is no other legal basis for the processing, the data are processed unlawfully, the data must be erased in order to comply with a legal obligation;
  4. The right to request the restriction of the processing of personal data when: the data subject contests the accuracy of the personal data, the processing of the data is unlawful and the data subject objects to the erasure of the data requesting a restriction instead, the controller no longer needs the data for its purposes, but the data subject needs the data for the establishment, defence or assertion of claims, the data subject has objected to the processing of the data – until it is established whether the legitimate grounds on the part of the controller override the grounds for the objection;
  5. The right to data portability to another controller or to you (under the terms of Article 20 of the GDPR); where you have given your consent to the processing of personal data, you have the right to withdraw your consent at any time (withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal).
  6. Right to object – you may object at any time – for reasons related to your particular situation – to the processing of your personal data based on the legitimate interests of INKATranslations or the public interest (Article 6(1) e and f GDPR), including profiling on the basis of these provisions. INKATranslations will no longer process this personal data unless we demonstrate the existence of compelling legitimate grounds for the processing which override your interests, rights and freedoms, or we demonstrate the existence of grounds for the establishment, assertion or defence of claims.
  7. If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, including profiling, to the extent that the processing is related to such direct marketing. Once you have lodged an objection, we will no longer process your data for such purposes.
  8. The exercise of the above rights will be facilitated by submitting a request to the address indicated in point 1 of this notice. If you make a request, we may ask you to provide additional information to verify your identity.
  9. Complaint to the supervisory authority – you may have the right to lodge a complaint with the supervisory authority, the President of the Office for Personal Data Protection, in relation to the processing of your personal data by INKATranslations.

Place of processing of your personal data

Your personal data will be processed exclusively in the European Economic Area (EEA).

Furthermore, we would like to inform you that due to the transnational nature of data flows within social media sites (Facebook, LinkedIn), if you visit our social media accounts, some of your personal data may also be processed by the owners of the aforementioned social media sites. Please be informed that, as tool providers, these owners are jointly responsible for the processing of your data. They may process your data for their own purposes based on other legal bases under the terms and conditions specified by them (links below), including the transfer of your personal data to third countries may occur (this is not dependent on the Controller):

INKATranslations website uses:

  1. Google Analytics tool. The Google Analytics tool is used to create analyses and reports on website usage and activities. Anonymised User data is used for statistical purposes. Information about User activity is also collected in order to improve the experience of using the INKATranslations websites. The activities in this regard are based on the Controller’s legitimate interest in the creation of statistics and their analysis for the purpose of website optimisation.
    • Google Analytics Terms of Service: https://www.google.com/analytics
    • General overview of the security and privacy principles of Google Analytics: https://support.google.com/analytics
    • Google privacy policy: https://policies.google.com/privacy
    • To opt-out, you can click: https://tools.google.com/dlpage/gaoptout
  2. Marketing tools provided by Facebook. The Facebook tool ensures that relevant advertisements are displayed to users and also analyses the user’s online behaviour on pages that have a Facebook pixel or Facebook social plugin. The Controller bases its activities in this regard on its legitimate interests in the form of marketing its own products or services.
    • Data collection principles: https://www.facebook.com
    • To opt-out of Facebook advertising, you can click: https://pl-pl.facebook.com/help
  3. Marketing tools provided by Instagram. The activities in this regard are based on the Administrator’s legitimate interest in the form of marketing its own products and services https://www.facebook.com.

This transfer is based on the standard contractual clauses used by the aforementioned social network owners and approved by the European Commission.

Use of cookies and system information

While navigating the Website, information may be collected passively on your part (i.e. without you actively providing this information). This information is provided using various technologies such as cookies or system logs, is safe for your devices, does not cause configuration changes and does not transmit viruses or unwanted or malicious software.

System information (system logs) – the web browser you use automatically transmits data to us, in the form of system logs (IT records). This includes information such as the address (URL) of the website previously visited by you, the IP address, the browser version currently used by your computer, as well as the access time and the amount of data transferred.

INKATranslations may analyse the system logs described above. The information obtained in this way is used for administrative purposes (identification and correction of problems regarding the operation of the servers, including breaches of their security) and for statistical research. This information is not combined with your personal data.

Cookies:

When you use the Website, text files known as cookies may be stored on your devices. These files contain IT data which are read out when you visit the Website again and help to adapt it to your preferences and are used for statistical purposes.

The purpose of storing cookies is to ensure your efficient use of our websites, for example:

to recognise your device – to display pages according to your preferences, e.g. font settings; to customise the Website – to provide content tailored to your interests, to improve the way the Website works and its content; to test the effectiveness of our advertising.

You may configure your browser to warn you when a cookie is being sent, or to block cookies altogether, although in the latter case some features of the Website may not work. If you use our Website without disabling cookies in your browser, it means that cookies will be stored on your device.

Information on how to manage cookies can usually be found in the “Help” section of individual browsers, such as: Mozilla Firefox, Microsoft Internet Explorer, Google, Chrome, Opera, Safari

Information on how to manage cookies on mobile phones, tablets and other mobile devices can usually be found in the privacy options documentation on the website of the manufacturers of your mobile device.

Changes to the Privacy Policy

We reserve the right to amend or update our Privacy Policy in the future. In particular, this may become necessary due to changes in applicable data protection laws, data protection guidelines issued by the supervisory authority (President of the Office for the Protection of Personal Data/ POPPD), but also due to possible changes in the scope of the Website Administrator’s operations or Customer/Contractor service processes.

We guarantee that any changes to the Privacy Policy that may possibly occur in the future will remain in full compliance with the applicable data protection legislation, as well as take into account the need to ensure the security of your personal data processed by us.

The latest version of our Privacy Policy is always available in the footer of our Website. Last update of the Privacy Policy – 1 September 2022.